Authentic professional products are primarily sold through professional channels like salons, spas and beauty supply stores. But given the enhanced performance and increasing popularity nontraditional retail sources such as grocery stores, mass department stores, or even e-commerce sites occasionally claim to offer these products.
In some instances the products may be genuine, what is referred to as diverted merchandise. This is genuine product sold by other buyers or distributors outside of the normal, approved channels to an unapproved retail source.
In many instances the products are counterfeit or have been tampered so that the re-seller can squeeze out a profit. So consider the source and be especially wary of a professional or salon brand that suddenly appears in an email or grocery store shelf.
If the product doesn’t look authentic and/or is not packaged like the images on the brand’s web site, it is most likely not the real thing.
The pharmaceutical-grade and cosmetic-grade ingredients in our products provide extraordinary performance. Independent tests of counterfeit, tampered, and/or expired products have been found to contain high levels of bacteria that can potentially harm people as they contained unsafe and/or inferior ingredients.
Loyalty means a lot.
You should reward the grooming or styling professional that introduced you to their offering of professional quality products by shopping at their salon. We all benefit from their experience using the products and need them to properly explain how the best products are different from all other brands!
Knock offs are inferior. Although many companies have tried to knock off the innovations of the products that we carry, none have come close to these performance characteristics. To really appreciate our technology breakthroughs, stick with original products.
Our products are highly recognized for reliable, consistent performance and have universal appeal and application.